PRIVACY POLICY AND COOKIE NOTICE
Thank you for visiting our site, SalonCentric.com. We created this policy to provide you with
information about how we collect, use, share and protect information from our Sites, mobile, purchases,
social media pages (collectively called the “Sites”). This notice applies to consumers and visitors of
our Sites in the United States only.
Your use of the Site constitutes your acceptance of this Privacy and Cookie Notice and consent to the
practices described.
SalonCentric collects information that you provide when you make a purchase, create an account, enter
a contest, join a loyalty program, sign up for emails or offers from us. SalonCentric also receives
information from third party data providers. SalonCentric automatically collects device information from
your computer, tablet or device used to browse on the Sites; information from cookies or similar tracking
tools about browsing time, page views, opening of emails from us. SalonCentric uses the information
collected to provide you with services, fulfill your purchase orders, tailor advertising, content,
improve our Sites and products.
SalonCentric shares information:
- with service providers (e.g. our vendors and agencies) to run the Sites, provide products,
services and fulfilling purchases) (we do not sell or share Personal Information for use outside of
SalonCentric);
- within SalonCentric to provide you with tailored advertising, content, loyalty rewards,
product offers;
- with third parties, like Facebook, that you use to log in to a Site account or that you use
to place orders or earn third party rewards (e.g. Shoprunner); and
- as required by law or if a brand or company is sold.
You may change your preferences and unsubscribe from email services by: (i) modifying your account
information; (ii) sending us an email;
(iii) following the unsubscribe instructions in the communication that you receive (such as an email or
SMS message).
If you prefer to not receive targeted advertising, you can opt out of certain network advertising
programs through the Network Advertising Initiative (NAI) Opt–Out Page. Please note that even if you
choose to remove your information (opt out) you will still see advertisements while you're browsing
online.
SalonCentric does not knowingly collect or store information from children under 13, nor are the Sites
directed to children.
While no electronic data transmission or storage of information can be guaranteed to be 100% secure,
SalonCentric maintains reasonable safeguards, including physical, contractual, administrative and
technical safeguards to protect against loss, unauthorized use, disclosure or destruction and when
transferring information for processing.
If you have any questions or concerns regarding this Privacy and Cookie Notice, please contact us at
SalonCentric Customer Care 10101 Dr. Martin Luther King Jr. St. N., St. Petersburg, FL, 33716 or call us
at 1-877-250-9215.
PRIVACY POLICY AND COOKIE NOTICE
Thank you for visiting our site. We have created this policy to provide you with information about how
we collect, use, share and protect information from our Sites, mobile, purchases, social media pages
(collectively called the “Sites”). This notice applies to consumers and visitors of our Sites in the
United States only.
Your use of the Site constitutes your acceptance of this Privacy and Cookie Notice and consent to the
practices described.
- 1. INFORMATION COLLECTED
- 2. USE AND SHARING OF INFORMATION
- 3. YOUR PRIVACY RIGHTS, CHOICE AND ACCESS
- 4. ADVERTISING/TARGETED ADVERTISING: HOW TO OPT–OUT
- 5. TEXT/SMS MESSAGE OPT-OUT
- 6. YOUR CALIFORNIA RIGHTS
- 7. CHILDREN
- 8. SECURITY OF YOUR INFORMATION
- 9. OTHER SITES
- 10. CONSENT TO PROCESSING OF INFORMATION
- 11. CHANGES AND POLICY UPDATES
- 12. CONTACT US
This section describes the information we collect, including information that you provide to us,
information automatically collected and information from third parties. We may combine information that
we collect via one method (e.g., a website) with information that we collect via another method (e.g., an
offline event). We do this to get a more complete view of our consumers, which, in turn, allows us to
serve you better and with more customization.
Information You Provide
If you register at a Site, make purchases, join a loyalty program, enter a contest or promotion,
submit a consumer survey, photo, video or product review, sign up to receive emails or other offers or
communications, we collect and store the information provided. This information includes Personal
Information (information that can be used to identify you as an individual) such as your name, social
media handle, email, telephone number, home address, and payment information (such as account or credit
card number). You may also be asked for demographic information (such as age, product preferences,
beauty needs, age, zip code).
You may also be able to register and log in using a social media account, including your Facebook
account. When you use a social media account to log into the Sites, you may also be able to use certain
social features on the Sites. For Facebook log in, Facebook will ask your permission to share certain
information from your Facebook account with the Site. This may include your first name, last name,
gender, profile picture, list of friends, a link to your Facebook profile, likes and other data that is
part of your or your friends’ Facebook profile(s). This information is collected by Facebook and is
provided to us under the terms of Facebook’s privacy policy. You can control the information that we
receive from Facebook using the privacy settings in your Facebook account.
Automatically Collected Information
Mobile Apps: Certain of our mobile apps
offer opt–in, geo–location services and “push notifications. Geo-location services provide location–
based services, such as store locators, local weather, promotional offers and other personalized content.
Push Notifications can include discounts, reminders or details about local events or promotions. Most
mobile devices allow you to turn off location services or push notifications. If you consent to location
services, we will collect information about the Wi–fi routers closest to you and the cell IDs of the
towers closest to you to provide location–based service.
Site Usage Information: SalonCentric and its
third–party service providers may also use a variety of technologies that passively or automatically
collect information about how the Sites are accessed and used ("Usage Information"), including but not
limited to your browser type, device type, operating system, application version, the pages served to
you, the time you browse, preceding page views, and your use of features or applications on the
Sites.
Device Identifiers: SalonCentric also automatically collects
an IP address or other unique identifier information ("Device Identifier") for the computer, mobile
device, technology or other device (collectively, "Device") you use to access the Sites. A Device
Identifier is a number that is automatically assigned to your Device when you access a web site or its
servers, and our computers identify your Device by its Device Identifier. We may use a Device Identifier
to, among other things, administer the Sites, help diagnose problems with our servers, analyze trends,
track users’ web page movements, help identify you and your shopping cart, and gather broad demographic
information.
Cookies: Like many web Sites, we use "Cookies," which are
data files placed on a Device when it is used to visit the Sites to facilitate site navigation and to
personalize your experience, including tailoring advertisements. Cookies may also be used to associate
you with social networking Sites like Facebook and Twitter and, if you so choose, enable interaction
between your activities on the Sites and your activities on such social networking Sites.
If you would prefer not to accept cookies, you can change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically not accept any cookies. However, please be aware that some features and services on our Sites may not work properly because we may not be able to recognize and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests. To learn more about cookies, please visit www.allaboutcookies.org.
Pixels or Web Beacons: We use pixel tags or web beacons, which are transparent graphic images placed on a web page or in an email and indicate that a page or email has been viewed or tell your browser to get content from another server.
In-Store Analytics: We may use certain in-store wireless services (such as Wi-Fi networks and Bluetooth beacons) to automatically collect non-identifying information about visitors to our stores. Our Wi-Fi routers capture certain data from mobile devices that interact with the router, including information about your mobile device (such as a MAC Address and signal strength data). Bluetooth beacons are small devices that broadcast a Bluetooth signal to map nearby Bluetooth-enabled mobile devices. We may use the data collected from these in-stores wireless services to provide operational insights such as foot traffic volumes and how customers move through our stores.
Information from 3rd parties
We may receive information from third party data providers, such as marketing, demographic data, offline records. If we combine such third party data with information we collect through the Sites, such information is subject to this Privacy and Cookie Notice.
SalonCentric uses information collected for a variety of business purposes such as:
- Providing you with tailored content, services, advertisements and offers from our
brands;
- Responding to your questions and providing news and updates from our brands, about our
products, services, loyalty programs and stores;
- Providing you with access to features of the SalonCentric Sites;
- Verifying your identity;
- Fulfilling product purchases;
- Communicating about your account(s) and activities on the Sites;
- Sending notice of changes to a SalonCentric policy;
- Improving the Sites and product offerings;
- Allowing you to log in with a social media account and share activities on your social media
pages, such as Facebook;
- Processing applications and transactions;
- Providing shipping and other rewards from your selected third party providers (such as
ShopRunner);
- Posting your content and consumer reviews on the Sites, our social pages and related third
Party Sites that retail or feature our brands and products;
- Contacting you about content shared by you about our brands and products.
We may share non-personal information, such as aggregated statistics, Usage Information and
demographic data with third parties. However, we will not provide your Personal information to any third
parties outside of SalonCentric without your consent unless for the following limited purposes:
Third Parties Providing Services On Our Behalf: We share your
Personal Information with third parties that perform functions on our behalf (or on behalf of our
partners) such as service providers that host or operate our Sites, provide analytics and site usage
information, process transactions and payments, fulfill orders or provide customer service, loyalty
program administration, redemption; advertisers; sponsors or other third parties that participate in or
administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance.
Your Personal Information may also be used by us or shared with our subsidiaries, affiliates, sponsors,
partners, advertisers or other third parties to provide you with product information and promotional and
other offers to help maintain and operate the Sites or for other reasons related to the operation of our
business, including but not limited to the fulfillment of purchases, promotional offers, and
administering contests.
Your Agreement To Have Your Personal Information Shared:
While on SalonCentric Sites, you may have the opportunity to opt–in to receive information and/or
marketing offers from someone else, or to otherwise consent to the sharing of your information with a
third party, including social networking Sites such as Facebook or Twitter. If you agree to have your
Personal Information shared with a third party, your Personal Information will be disclosed to the third
party and will be subject to the privacy policy and business practices of that third party.
If you connect your Facebook account to SalonCentric, we will make available and/or share your
Facebook user name and your Facebook profile picture to other users of that Brand. Users may be able to
view your profile and shopping activity on the Brand Sites and your activities may be automatically
shared to both your friends on Facebook and with your Facebook friends on the Sites. We will disclose
your personal information when you have elected to share your activity to Facebook. Information shared to
Facebook will be connected with the Facebook account you log in with. Facebook’s use of such information
and any information it collects from your use of or on its service is governed by Facebook’s privacy
policy and our use of information is governed by this Privacy Notice. You understand and agree that you
need to consult both privacy notices to amend or delete personal information which has been provided to
Facebook. If you do not wish for such use of data to take place, you should not agree to share your
shopping activity to Facebook and/or adjust your settings to deactivate such sharing. You understand
information no longer shared on Facebook may continue to be publicly available to other uses of this
Site.
Business Transfers: We may share information with other
entities and affiliates of our parent company L’Oréal USA, Inc. As we continue to develop our business,
we may sell or purchase assets. If another entity acquires us or our assets, or assets related to the
Sites, Personal Information, Usage Information, and any other information that we have collected about
the users of the Sites may be disclosed to such entity as one of the transferred assets. Also, if any
bankruptcy or reorganization proceeding is brought by or against us, all such information may be
considered an asset of ours and as such may be sold or transferred to third parties.
Legal Disclosure: SalonCentric may transfer and disclose
information, including your Personal Information, Usage Information and Device Identifier, (including IP
address), to third parties to comply with a legal obligation; when we believe in good faith that the law
requires it; at the request of governmental authorities conducting an investigation; to verify or enforce
our Terms of Use or other applicable
policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security
of third parties, visitors to our Sites or the public.
You may change your preferences and unsubscribe from email services from our Brands by: (i) modifying
your registered user information on the Sites; (ii) sending us an email; or (iii) following the unsubscribe instructions in the communication
that you receive.
If you wish to modify, verify, correct, delete, or update any of your Personal Information collected
through the Sites, you may edit your profile preferences or contact us at the above address or e–mail. In
accordance with our routine record keeping, we may delete certain records that contain Personal
Information you have submitted through the Sites. We are under no obligation to store such Personal
Information indefinitely and disclaim any liability arising out of, or related to, the destruction of
such Personal Information. In addition, you should be aware that it is not always possible to completely
remove or delete all of your information from our databases without some residual data because of backups
and other reasons.
We will retain your information for as long as your account is active or as needed to provide you
services. If you wish to cancel your account or request that we no longer use your information to provide
you services, contact us. We will retain and use your
information as necessary to comply with our legal obligations, resolve disputes, and enforce our
agreements. We do not control certain privacy settings and preferences maintained by our social media
partners like Facebook and Twitter. If you wish to make changes to those settings and preferences, you
may do so by visiting the settings page of the appropriate social media site.
4. ADVERTISING/TARGETED ADVERTISING; HOW TO OPT–OUT
SalonCentric licenses technology to serve advertisements on its own Site and within its content as that
content is served across the Internet. In addition, SalonCentric may use third party network advertisers
to serve advertisements and third party analytics vendors to evaluate and provide us with information
about the use of the Sites and viewing of our content. We do not share Personal Information with these
third parties, but ad network providers, the advertisers, the sponsors, and/or analytics service
providers may set and access their own cookies, pixel tags and similar technologies on your Device and
they may otherwise collect or have access to information about you, including Usage Information. We and
our network advertisers may target advertisements for products and services in which you might be
interested based on your visits to both the Sites and other web Site. We may use a variety of companies
to serve advertisements.
If you prefer to not receive targeted advertising, you can opt out of certain network advertising
programs through the Network Advertising Initiative (NAI) Opt–Out Page. Please note that even if you
choose to remove your information (opt out) you will still see advertisements while you're browsing
online. However, the advertisements you see may be less relevant to you and your interests. Additionally,
many network advertising programs allow you to view and manage the interest categories they have compiled
from your online browsing activities. These interest categories help determine the types of targeted
advertisements you may receive. The Network Advertising Initiative (NAI) Opt–Out Page provides a tool that identifies its
member companies that have cookies on your browser and provides links to those companies.
5. TEXT/SMS MESSAGE OPT-OUT
Text JOIN to 46263 to receive SalonCentric Alerts. Message and data rates may apply. You will receive periodic recurring text messages. Text "HELP" for help. Text "STOP" to cancel. You can cancel this service at any time. Just text "STOP" to 46263. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If at any time you forget what keywords are supported, just text "HELP" to 46263. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
If you want to join again, just sign up as you did the first time and we will start sending messages to you again.
Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
T-Mobile is not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
For all questions about the services provided by this short code, you can call 1-800-321-1408.
6. YOUR CALIFORNIA RIGHTS
Under California law, website and online service operators are required to disclose how they respond
to web browser “do not track” signals. SalonCentric does not currently take actions to respond to Do Not
Track signals as a uniform standard for such response has not yet been established.
California law requires website and online service operators to disclose whether third parties may
collect personal information about their users’ online activities over time and across different Sites
when the users use the operator’s website or service. Third parties that have content or services on our
site such as a social feature, analytics service, or an advertising network partner, may obtain
information about your browsing or usage habits but this information does not include personal
information. We do not knowingly permit such third parties to collect any personal information from our
site unless you directly provide it to us and we provide it to them with your consent.
If you are a minor under 18 and have a profile on SalonCentric, you may ask us to remove reviews or
other content that you posted on the site by writing to us at SalonCentric Customer Care 10101 Dr. Martin
Luther King Jr. St. N., St. Petersburg, FL, 33716 and providing as much detail as possible (i.e. date and
caption) as to the post(s) you want removed. We will begin to process your request within 30 days.
Please note that processing your request does not ensure complete or comprehensive removal of content
that you posted.
The Site are not directed to children under 13. We do not knowingly collect, use or disclose
personally identifiable information from anyone under 13 years of age. If we determine upon collection
that a user is under this age, we will not use or maintain his/her Personal Information without the
parent/guardian's consent. If we become aware that we have unknowingly collected personally identifiable
information from a child under the age of 13, we will make reasonable efforts to delete such information
from our records.
No information from children under age 13. If you are under age 13, please do not
attempt to register or provide any personal information about yourself to us. If we learn that we have
collected personal information from a child under age 13, we will delete that information as quickly as
possible. If you believe that we might have any information from or about a child under age 13, please contact us.
Parental participation. We strongly recommend that minors 13 years of age or older
ask their parents for permission before sending any information about themselves to anyone over the
Internet and we encourage parents to teach their children about safe internet use practices.